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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.
Key Responsibilities:
- Take Orders: Take phone orders in a friendly and professional manner, ensuring that customers receive accurate and timely information about their orders.
- Prepare Products: Prepare products for customers, including pizzas, sides, and desserts.
- Operate Equipment: Operate all equipment, including ovens, fryers, and cash registers, to ensure efficient and safe food preparation and service.
- Stock Ingredients: Stock ingredients from delivery areas to storage, work areas, and walk-in coolers, ensuring that all ingredients are fresh and readily available.
- Clean Equipment and Facility: Clean equipment and facility daily, maintaining a clean and safe environment for customers and team members.
Qualifications:
- Customer Service: Provide excellent customer service at all times, ensuring that customers receive a positive experience.
- Time Management: Arrive to work on time for all scheduled shifts, ensuring that customers receive timely service.
- Background Check: Pass a background check, ensuring that team members are trustworthy and reliable.
- Availability: Be available to work nights and weekends, ensuring that customers receive service during peak hours.
What We Offer:
- Flexible Scheduling: We offer flexible scheduling to accommodate school schedules and other commitments.
- Employee Discounts: Team members receive discounts on food and merchandise.
- Paid Training: We provide paid training to ensure that team members have the skills and knowledge needed to succeed.
- Opportunity for Growth: We offer opportunities for growth and advancement within the company.