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Customer Service Representative

2 months ago


McKinney, Texas, United States Domino's Franchise Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Take Orders: Take phone orders in a friendly and professional manner, ensuring that customers receive accurate and timely information about their orders.
  • Prepare Products: Prepare products for customers, including pizzas, sides, and desserts.
  • Operate Equipment: Operate all equipment, including ovens, fryers, and cash registers, to ensure efficient and safe food preparation and service.
  • Stock Ingredients: Stock ingredients from delivery areas to storage, work areas, and walk-in coolers, ensuring that all ingredients are fresh and readily available.
  • Clean Equipment and Facility: Clean equipment and facility daily, maintaining a clean and safe environment for customers and team members.

Qualifications:

  • Customer Service: Provide excellent customer service at all times, ensuring that customers receive a positive experience.
  • Time Management: Arrive to work on time for all scheduled shifts, ensuring that customers receive timely service.
  • Background Check: Pass a background check, ensuring that team members are trustworthy and reliable.
  • Availability: Be available to work nights and weekends, ensuring that customers receive service during peak hours.

What We Offer:

  • Flexible Scheduling: We offer flexible scheduling to accommodate school schedules and other commitments.
  • Employee Discounts: Team members receive discounts on food and merchandise.
  • Paid Training: We provide paid training to ensure that team members have the skills and knowledge needed to succeed.
  • Opportunity for Growth: We offer opportunities for growth and advancement within the company.