Clinical Laboratory Operations Manager

4 weeks ago

Detroit, Michigan, United States LabCorp Full time
Key Responsibilities:

• Oversee the operations and administration of the clinical laboratory testing for the Core and Microbiology Departments.

• Create, implement, and manage policies, procedures, and practices for optimal performance of the clinical diagnostics laboratory.

• Facilitate innovation, manage change, and foster teambuilding to provide the highest quality product for our world-class diagnostics laboratory.

• Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime.

• Directly supervise, train, and mentor laboratory supervisors and have ownership and responsibility for all departmental staff.

• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors, or corporate operations.

• Ensure the laboratory is compliant with corporate, state, and federal regulatory requirements related to personnel safety and quality of laboratory testing as well as professional conduct.

• Assist with developing and implementing laboratory procedures and installation of equipment and methods.

• Manage staff, including recruiting and hiring qualified and enthusiastic employees, performance management, training, and development.

• Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff.

• Maintain technical knowledge in the assigned department(s) for the laboratory testing.

• Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology, or meet local regulatory requirements.

• Minimum of 3 years of supervisor experience managing several direct reports.

• Previous experience managing people leaders is a plus.

• Understanding of laboratory operations as well as policies and procedures.

• Proven success in training and developing both technical and non-technical employees.

• Ability to problem solve and provide solutions under minimal supervision.

• Proficient with Laboratory Information Systems and Microsoft Office.

What We Offer:

• Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.

• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

LabCorp is an Equal Opportunity Employer:

We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

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