Datacenter Technician

24 hours ago


Chicago, Illinois, United States Optomi Full time

Optomi, in partnership with our financial client, is seeking a skilled Data Center Technician to join their team.

This role is onsite in downtown Chicago and is 3rd shift, 10:30pm-6:30am.

Responsibilities

  • Act as the primary escalation point for critical incidents or technical issues.
  • Execute Moves, Adds, and Changes (MACs) in Data Centers, Meet Point of Entry (MPOE), Main Distribution Rooms (MMR), and access centers for both internal and external stakeholders.
  • Manage updates to asset records, ensuring accurate tracking and categorization of assets based on their location and status (e.g., deployed, decommissioned).
  • Conduct daily inspections to verify compliance with security and access protocols, as well as maintaining the cleanliness of the Data Center.
  • Perform quality assurance checks in Data Center Halls and access centers.
  • Document all hardware deliveries received from Supply & Receiving (S&R).
  • Oversee inventory of Data Center supplies (including copper/fiber patch cables, cleaning accessories, cable labels, etc.) and generate appropriate reports.

Requirements

  • Familiarity with hardware manufacturer installation standards, along with expertise in copper and fiber cabling installations, with a preference for the following qualifications:
  • Certified Data Center Technician (CDCT)
  • HP Accredited Platform Specialist
  • Systimax Copper Installation (ND5541)
  • Systimax Installation & Maintenance (ND3341)
  • Corning NPI Membership
  • ITIL V3 Foundation Certificate
  • BICSI Practices and Procedures
  • At least 1 year of experience in Data Center environments.
  • Basic knowledge of networking and experience with Arista, Ciena, Juniper, and Dell hardware.
  • Understanding of IP networking principles.
  • Experience in an ITIL-controlled environment, with knowledge of Change Control and Incident Management processes.
  • Minimum of 1 year's experience using Microsoft Office and CRM databases.
  • Ability to prioritize tasks effectively.
  • Proven advanced troubleshooting skills, with the ability to communicate issues and solutions to peers and escalate as necessary.
  • Capability to manage third-party contractors working within the Data Center.
  • Strong collaborative skills, able to function effectively as a member of a self-managed work team, in rotational assignments, or as part of a project team.
  • Proficient written and verbal communication skills across all organizational levels.
  • Demonstrated ability to work independently with minimal supervision.

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