General Manager Assistant

2 months ago


Dublin, Ohio, United States Rise Brands Full time
About the Role

Rise Brands is seeking an experienced Assistant General Manager to oversee the day-to-day operations of our establishments, Pins Mechanical Co. and 16-Bit Bar+Arcade.

Key Responsibilities
  • Leadership and Team Management: Lead and manage team members on a daily basis, communicating daily targets and goals.
  • Brand Ambassadorship: Act as a brand ambassador for Rise Brands, ensuring our values are upheld to both external and internal audiences.
  • Guest Experience: Establish and maintain positive relationships with all guests, handling complaints, requests, and inquiries as they arise.
  • Performance Management: Monitor, evaluate, and coach team member performance and guest service skills.
  • Operations and Maintenance: Manage the organization and cleanliness of the overall space, addressing issues in a timely and effective manner.
  • Product Knowledge: Maintain expert knowledge of our menu, merchandise, and entertainment offerings.
  • Cash Handling and Inventory: Oversee accurate cash handling procedures, manage product and supplies, and control inventory.
  • Support and Adaptability: Anticipate needs of guests and colleagues, support at peak times, and undertake any operational duty required.
Requirements
  • Management Experience: Management experience in high-volume bar/restaurant environments preferred.
  • Guest Service: Demonstrated ability to deliver exceptional guest service.
  • Communication Skills: Positive attitude and excellent communication skills.
  • Leadership Skills: Experience assigning tasks, leading/growing teams, and holding staff accountable.
About Rise Brands

Rise Brands is a dynamic and inclusive company that values diversity and creativity. We offer a unique opportunity to be part of a growing brand and contribute to the success of our establishments.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Our company is committed to providing a fair and inclusive work environment, free from discrimination and harassment.



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