Operations Performance Expert

1 week ago


Houston, Texas, United States ProNxt Consulting Solutions Full time
About the Role

We are seeking a highly skilled Operations Analyst to join our team at ProNxt Consulting Solutions in Houston, TX.

Key Responsibilities

The Operations Analyst will be responsible for gathering, analyzing, and synthesizing data from multiple sources, including vendor reports, to generate actionable insights that support continuous program improvement.

  • Design and implement dashboards and visualizations using PowerBI to provide clear, real-time insights into program performance.
  • Develop predictive models to identify potential future challenges and provide leadership with data-backed forecasts to mitigate risks before they escalate.
  • Generate custom reports tailored to specific program areas, such as call center operations, customer service efficiency, or vendor compliance.

Qualifications:

6+ years of experience as a Data Analyst

Experience with Power BI and SQL

Reporting experience needed

Excellent communication skills

Salary Range

$85,000 - $105,000 per year based on experience and qualifications

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