Senior Retail Store Operations Manager

7 days ago


Owings Mills, Maryland, United States Albertsons Companies Full time

Company Overview:

Albertsons Companies, a leading grocery retailer, is seeking an experienced Senior Retail Store Operations Manager to join our team in the Baltimore area. In this role, you will be responsible for overseeing the day-to-day operations of our store, ensuring excellent customer service and driving business growth.

Estimated Salary Range: $88,400 to $120,000 per year

Job Description:

As a Senior Retail Store Operations Manager, you will be responsible for managing the overall performance of the store, including sales, customer satisfaction, and employee engagement. Your key responsibilities will include:

  • Managing Store Operations: Ensure seamless store operations, including inventory management, cash handling, and security measures.
  • Leading Team Members: Develop and motivate a high-performing team, providing coaching and feedback to ensure excellent customer service and sales results.
  • Analyzing Performance: Track and analyze sales data, identifying areas for improvement and developing strategies to increase revenue and profitability.
  • Implementing Company Initiatives: Collaborate with district and regional leaders to implement company-wide initiatives, such as promotions and product launches.
  • Maintaining Store Appearance: Ensure the store meets company standards for cleanliness, appearance, and organization.
  • Ensuring Compliance: Maintain compliance with all company policies, procedures, and regulatory requirements.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Proven Leadership Experience: At least three years of experience in a retail or hospitality management role, with a proven track record of success.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and district leaders.
  • Analytical Skills: Strong analytical skills, with the ability to interpret sales data and identify opportunities for growth.
  • Customer Service Focus: A passion for delivering exceptional customer service and building strong relationships with customers.

Benefits:

As an Albertsons Companies team member, you will enjoy a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career advancement.

About Us:

Albertsons Companies is a leading grocery retailer with a commitment to excellence in customer service, quality products, and community involvement. We are proud to offer a dynamic work environment that values teamwork, integrity, and innovation.



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