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Automotive Sales Specialist
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Automotive Sales Specialist
2 weeks ago
About Us: Our culture is grounded in our North Star and Compass and powered by our DRIVE values, focusing on becoming the Most Guest Centric Automotive Retailer. We work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.
Why Join Us: At Asbury Automotive Group, we offer a career opportunity that provides extensive advancement opportunities. With compensation ranging from $54,000 to $72,000 annually, based on performance and experience, you will have the chance to grow within the company and reach your full potential.
Job Description: As a BDC Sales Agent, you will be responsible for managing large amounts of inbound/outbound calls and emails in a timely manner. You will identify customer needs, provide information on vehicle inventory, research issues and provide solutions or alternatives. Effective communication and a positive attitude are top traits rockstar agents exhibit.
Responsibilities:
- Contact and communicate with customers to identify automotive needs
- Answer all calls in a prompt, professional and courteous manner
- Use scripts to collect all pertinent customer information and document in the system accordingly
- All appointments must be entered into the dealership customer management system
- Agents must adhere to Asbury phone scripts
Requirements: To be successful in this role, you must have excellent customer service skills & motivation to be successful. You should be able to create and maintain customer relationships, arrive on time, and be prompt to all shifts. Additionally, you must have reliable transportation to and from work for all scheduled working hours. Advanced computer & phone skills are required, along with minimum typing 35-40 words per minute at minimum. Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred.
