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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Pay-O-Matic. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.
Key Responsibilities- Provide top-notch customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work closely with our sales team to ensure seamless customer experiences.
- Develop and maintain a thorough understanding of our bank products and services, including their features and benefits.
- Collaborate with our operations team to ensure efficient and effective customer service delivery.
- Stay up-to-date on industry trends and developments, and apply this knowledge to improve our customer service offerings.
- 1-2 years of experience in a customer-facing role, preferably in the banking or financial services industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
- Proficiency in computer software and systems, including our POS system.
We offer a competitive salary range of $17-$17.50 per hour, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
", "requirements": "- 1-2 years of experience in a customer-facing role, preferably in the banking or financial services industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
- Proficiency in computer software and systems, including our POS system.
We offer a competitive salary range of $17-$17.50 per hour, as well as opportunities for professional growth and development.
", "company_info": "At Pay-O-Matic, we are committed to creating a diverse, equitable, and inclusive work environment where all employees can thrive. We are an equal opportunity employer and welcome applications from diverse candidates.
", "contact_info": "Please note that this position requires flexibility and a willingness to work a variety of shifts, including weekends and holidays. If you are interested in this opportunity, please submit your application.
", "additional_info": "Please note that this position requires flexibility and a willingness to work a variety of shifts, including weekends and holidays.
", "language": "en-US"}