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Patient Care Specialist
2 months ago
This position works under the supervision of the Registered Nurse, performing and assisting with individual activities of daily living, as well as certain treatments for patient care, under the direction and supervision of the Registered Nurse, according to established policies, procedures, and guidelines.
Key Responsibilities- Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy, and procedures.
- Documents on patient's chart, any treatments and pertinent observations, and provides report to team on tasks completed.
- Maintains a clean, safe, and orderly unit.
Supports the mission, goals, policies, and standards of nursing. Recognizes, supports, and implements medical center and unit policies and work rules. Provides excellent customer service, demonstrating professionalism and courtesy at all times. Performs according to procedure in all medical center emergency situations. Provides and ensures a safe and secure environment for the patient. All other duties as assigned.
Certifications and LicensuresBLS: Basic Life Support. Within 1 month of hire or transfer, PCT: MMH PCT/CNA/EMT/LPN Certification. Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered. ICHAT: iChat (annually on Hire Date). TEAM ADVANCED: Techniques for Effective Aggression Mgt. Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification).
Required EducationHigh school diploma or GED is required. Knowledge of reading, writing, mathematical, and computer skills. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology-driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Knowledge of medical terminology.
Physical/Mental Requirements and Typical Working ConditionsExposure to stressful situations, including those involving public contact, as well as, trauma, grief, and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling, or crouching. Some exposure to blood-borne pathogens and other potentially infectious material. Must follow MyMichigan Health blood-borne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance, and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering, and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly % or the workday) 10 lbs.
