Client Support Specialist

2 weeks ago


Amiens, Hauts-de-France, United States Avenues Recovery Full time
Job Title: Client Support Specialist

Estimated Salary: $60,000 - $80,000 per year

About Avenues Recovery Center

Avenues Recovery Center is a leading provider of addiction treatment services with a nationwide network of rehab centers. Our mission is to deliver high-quality, evidence-based care that transforms lives.

Job Description

We are seeking an experienced Client Support Specialist to join our team in Aurora, CO. As a key member of our case management team, you will be responsible for advocating for clients, addressing external barriers to treatment, and ensuring seamless care coordination throughout their recovery journey.

Responsibilities:
  • Advocate for clients, resolving any external barriers to treatment
  • Initiate case management for each client upon intake, addressing pressing needs
  • Oversee client accounts, ensuring active insurance coverage throughout treatment
  • Provide ongoing case management, arranging housing, financial aid, legal aid, and vocational training as necessary
  • Facilitate comprehensive discharge planning, including continuing care, housing, and sober support
Requirements:
  • High School diploma or equivalent preferred
  • Minimum 1-year experience in the treatment industry preferred
  • In recovery, minimum one-year period of sustained sobriety required
  • Excellent communication, multitasking, and time management skills
  • Strong problem-solving and critical thinking skills
  • Warm, empathetic, and respectful personality
Benefits:
  • 401K with 100% employer match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Voluntary Short-Term Disability Insurance
  • Voluntary Long-Term Disability Insurance
  • Employer-Paid Life and AD&D Insurance
  • Lifetime Benefit Term Insurance with Long-Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)

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