Client Support Specialist
2 weeks ago
Estimated Salary: $60,000 - $80,000 per year
About Avenues Recovery CenterAvenues Recovery Center is a leading provider of addiction treatment services with a nationwide network of rehab centers. Our mission is to deliver high-quality, evidence-based care that transforms lives.
Job DescriptionWe are seeking an experienced Client Support Specialist to join our team in Aurora, CO. As a key member of our case management team, you will be responsible for advocating for clients, addressing external barriers to treatment, and ensuring seamless care coordination throughout their recovery journey.
Responsibilities:- Advocate for clients, resolving any external barriers to treatment
- Initiate case management for each client upon intake, addressing pressing needs
- Oversee client accounts, ensuring active insurance coverage throughout treatment
- Provide ongoing case management, arranging housing, financial aid, legal aid, and vocational training as necessary
- Facilitate comprehensive discharge planning, including continuing care, housing, and sober support
- High School diploma or equivalent preferred
- Minimum 1-year experience in the treatment industry preferred
- In recovery, minimum one-year period of sustained sobriety required
- Excellent communication, multitasking, and time management skills
- Strong problem-solving and critical thinking skills
- Warm, empathetic, and respectful personality
- 401K with 100% employer match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Voluntary Short-Term Disability Insurance
- Voluntary Long-Term Disability Insurance
- Employer-Paid Life and AD&D Insurance
- Lifetime Benefit Term Insurance with Long-Term Care
- Legal Coverage
- Pet Insurance
- Identity Theft Protection
- Employer-Paid Employee Assistance Program
- Flexible Spending Account (FSA) - Medical
- Dependent Care FSA (DCF)
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