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Loan Processing Specialist

2 months ago


Rural Hall, North Carolina, United States Farm Credit Council Full time


We are looking for a Loan Processing Specialist to become a vital part of our Farm Credit Council family. This role is essential in delivering exceptional service that surpasses customer expectations through the management of pre-loan closing tasks, facilitating the creation and distribution of loan proceeds, completing necessary documentation, and ensuring compliance with procedures to provide loans with precise and lawful documentation.

The Loan Processing Specialist will work collaboratively with the branch team to address customer needs effectively. This includes offering loan processing assistance, operational support, and administrative help within the branch.



Key Responsibilities:

Loan Processing Support:

Assist the lending team by preparing and validating loan documents, commitment letters, loan disclosures, closing documents, and other critical time-sensitive information before loan closings.

Act as a liaison with external parties (such as attorneys, appraisers, and insurance agents) and support the loan closing process in conjunction with the loan officer.


Customer Service Excellence:
Ensure that both existing and prospective customers receive prompt and courteous service, providing general information regarding policies and procedures. Oversee daily accounting tasks, including receipts and disbursements, ensuring they are managed accurately and in a timely manner. Maintain customer or loan information in the system as required.

Administrative Support:
Provide assistance with general administrative tasks to support branch operations. Ensure that internal controls are upheld in line with loan operations and accounting principles, policies, and procedures.

Qualifications:
High school diploma
0-3 years of relevant experience
Proficient in general office procedures and the use of office equipment, including phones, computers, copiers, and scanners
Strong communication skills with team members and branch contacts
Self-driven with a willingness to learn and apply new processes and concepts
Ability to complete routine tasks accurately and on time
Basic technical skills and proficiency in Microsoft Office programs
Demonstrated organizational abilities
Effective follow-up system to ensure loan support administration and follow-up
Ability to communicate effectively across all organizational levels
Capacity to work independently and collaboratively with minimal supervision
Willingness to travel overnight for training and development opportunities

Additional Information:
Farm Credit Council is an Equal Opportunity Employer, including veterans and individuals with disabilities.
Why choose us? Working here provides an opportunity to impact agriculture and rural communities positively.

As part of the national Farm Credit System, we are an agricultural lending cooperative that offers loans for land, production agriculture, farm equipment, crop insurance, leasing, and home mortgages.

Our extensive portfolio and strong presence in local communities enable us to serve our member-borrowers effectively as a leading agricultural lender in the southeast.

At Farm Credit Council, we value our employees and provide opportunities for personal and professional growth. If you seek more than just a job, consider becoming part of our family.
What do we offer?
Competitive compensation, paid vacation, holidays, and sick leave, as well as paid time off for volunteering
Corporate incentive plan with bonuses for outstanding performance
Comprehensive medical, dental, and vision insurance, along with life and disability coverage
Flexible spending and health savings accounts
Generous 401(k) matching contributions and additional employer contributions
Reimbursement for approved educational pursuits
A wellness program for employees, promoting a healthier lifestyle
Corporate learning initiatives for professional development
Additional perks, such as employee discounts on select services and products.

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