Client Relations Specialist
2 weeks ago
We are a dedicated group of advocates and innovators committed to enhancing our community's welfare. Our team continuously strives to devise creative and effective strategies to amplify the impact of our nonprofit partners. We are currently seeking a Client Associate to support both our emerging and established nonprofit clients.
Key Responsibilities:
- Engaging with clients and prospective donors during fundraising initiatives
- Maximizing visibility to drive increased contributions for our nonprofit partners
- Acquiring knowledge of marketing techniques and participating in training sessions for professional development
- Attending regular meetings to understand client needs and collaborate on enhancing campaign effectiveness
- Keeping informed about our nonprofit partners and following up with potential donors
- Addressing and resolving client issues in a timely manner
- Collaborating with cross-functional teams to meet the requests and inquiries of our nonprofit clients
Qualifications:
- Experience in customer service, sales, or marketing is advantageous but not mandatory
- 1-3 years of experience in a client-facing position
- A strong commitment to a hands-on role dedicated to community service
- Willingness to participate in in-person meetings and training sessions
- Comfortable presenting in front of both small and large audiences
- Able to work independently as well as collaboratively within a team
- Proactive and eager to assist fellow team members
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