Night Manager

2 weeks ago


Oakland, California, United States Restaurant Depot Full time
Job Summary:

As a Night Manager at Restaurant Depot, you will be responsible for supervising and training Stockers and Hi Lo Drivers during the second shift. Your primary goal will be to ensure friendly, efficient, and professional customer service. You will also be responsible for ensuring compliance with established sales and security policies and procedures. Additionally, you will investigate and resolve customer complaints in a timely and professional manner. Your leadership and communication skills will be essential in handling sensitive situations and ensuring a smooth operation of the store.

Key Responsibilities:

• Supervise, train, and evaluate Stockers and Hi Lo Drivers
• Ensure friendly, efficient, and professional customer service
• Ensure compliance with established sales and security policies and procedures
• Investigate and resolve customer complaints in a timely and professional manner
• Assist customers with product location and detailed information when needed
• Plan and prepare work schedules to include lunch and vacation
• Ensure shipments are unloaded and stocked timely and accurately

Requirements:

• Background in P&L, Inventory control, merchandising, hiring and training staff, front end, merchandising, cash control, payroll, security, and loss prevention
• Effective leadership and communication skills
• High level of interpersonal skills to handle sensitive situations
• Commitment to company values and strong customer orientation

Work Environment:

The work environment will be room temperature for the most part, with occasional changes due to proximity to exit doors and receiving docks. You will be working in a fast-paced environment, and your ability to multitask and prioritize tasks will be essential.

Acknowledgement:

I understand the responsibilities and qualifications required for this job and am capable of performing the required functions.
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