Collections Specialist

4 weeks ago


Orlando, Florida, United States All Star Auto Lights Full time
Job Overview

We are seeking a highly motivated and results-driven Collections Specialist to join our team at All Star Auto Parts. As a key member of our revenue recovery team, you will be responsible for managing a high volume of customer accounts, ensuring timely payments, and building strong relationships with our clients.

Key Responsibilities:

  • Complete a high volume of outbound collection calls and emails daily
  • Contact customers with professionalism and knowledgeable information
  • Update and maintain all customer records by documenting the collection account status in multiple computer systems
  • Monitor client accounts and reconcile in a timely manner
  • Print and email invoices and statements to clients
  • Take credit card payments or E-check payments over the telephone
  • Build relationships with customers' accounts payable departments to facilitate timely payments
  • Communicate effectively with team members to improve department procedures
  • Meet corporate collection goals
  • Complete ad-hoc audit or research projects as needed

Requirements:

  • At least 2 years of high-volume collection calls experience
  • College degree or extensive previous experience as a Collections Specialist required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in computer software and systems

What We Offer:

  • Competitive pay
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Paid Company Holidays
  • 401K

All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.



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