Collections Specialist
4 weeks ago
We are seeking a highly motivated and results-driven Collections Specialist to join our team at All Star Auto Parts. As a key member of our revenue recovery team, you will be responsible for managing a high volume of customer accounts, ensuring timely payments, and building strong relationships with our clients.
Key Responsibilities:
- Complete a high volume of outbound collection calls and emails daily
- Contact customers with professionalism and knowledgeable information
- Update and maintain all customer records by documenting the collection account status in multiple computer systems
- Monitor client accounts and reconcile in a timely manner
- Print and email invoices and statements to clients
- Take credit card payments or E-check payments over the telephone
- Build relationships with customers' accounts payable departments to facilitate timely payments
- Communicate effectively with team members to improve department procedures
- Meet corporate collection goals
- Complete ad-hoc audit or research projects as needed
Requirements:
- At least 2 years of high-volume collection calls experience
- College degree or extensive previous experience as a Collections Specialist required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in computer software and systems
What We Offer:
- Competitive pay
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Paid Company Holidays
- 401K
All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
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