Customer Service Representative

7 days ago

Princeton, New Jersey, United States Diverse Lynx Full time
Job Title: Call Center Representative

At Diverse Lynx LLC, we are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for connecting clients with the breadth of solutions that our bank offers to help achieve their financial goals.

Key Responsibilities:
  • Build and deepen relationships with clients by uncovering their financial needs and recommending the best products and services to meet those needs.
  • Respond to customer inquiries and concerns, creating customized solutions to meet their needs.
  • Sell and fulfill banking products, including checking and savings accounts, credit cards, CDs, IRAs, and loans.
  • Identify client needs for licensed sales functions and make referrals to Line of Business partners.
  • Quote rates, terms, and programs for banking solutions.
  • Manage risk in every business, product, and service transaction, leveraging available tools.
Requirements:
  • Passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
  • Commitment to teamwork and flexibility to work a schedule that includes weekends and holidays.
  • Ability to engage with clients, seek to understand their needs, and actively share options using plain language, building rapport and handling objections.
  • Comfort with ongoing performance feedback and coaching.
  • Comfort with ongoing change and learning new technology and processes.
  • Intermediate level of proficiency with computers.
  • Self-motivation with excellent organizational skills.
  • Strong decision-making and problem-solving skills.
Desired Qualifications:
  • Experience in the banking/financial industry.
  • Experience working in a call center.
  • Experience in telephone sales.
Skills:
  • Attention to Detail.
  • Client Solutions Advisory.
  • Customer and Client Focus.
  • Interpret Relevant Laws, Rules, and Regulations.
  • Adaptability.
  • Client Experience Branding.
  • Customer Service Management.
  • Issue Management.
  • Problem Solving.
  • Active Listening.
  • Business Development.
  • Consulting.
  • Referral Identification.
  • Research.
Education:

High School Diploma / GED / Secondary School or equivalent.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

  • Customer Service Representative

    2 weeks ago

    Princeton, New Jersey, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling phone calls in a fast-paced environment, and working collaboratively with our crew members to ensure seamless...

  • Customer Service Representative

    6 days ago

    Princeton, New Jersey, United States A-1 Limousine Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at A-1 Limousine Inc.Job Summary:The Customer Service Representative will be responsible for delivering exceptional customer experiences through timely and professional communication. This role requires strong...

  • Customer Service Representative

    1 week ago

    Princeton, New Jersey, United States Domino's Franchise Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Princeton, New Jersey, United States Learning Ally Inc Full time

    Job Title: Customer Care RepresentativeWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Learning Ally Inc. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Job Summary:The...

  • Customer Service Representative

    7 days ago

    Princeton, New Jersey, United States Vector Security, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vector Security, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the highest quality experience for our external and internal...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States Circle K Full time

    About Circle KCircle K is a leading retail company that offers a wide range of products and services to our customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Princeton, New Jersey, United States Domino's Franchise Full time

    Job DescriptionAn ideal Customer Service Representative should possess excellent communication skills, enabling them to effectively handle phone calls in a fast-paced environment. They should be able to multitask, juggling multiple responsibilities with ease. When interacting with customers, they should greet them in a polite and professional manner,...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States CVS Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will be responsible for providing exceptional support to Aetna Medicaid members and providers through inbound calls.Key ResponsibilitiesAnswer incoming calls and respond to inquiries...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Greet and Assist Members: Greet members, prospective...

  • Customer Service Representative

    3 days ago

    Princeton, New Jersey, United States Bindu Verma Full time

    About the RoleWe are seeking a highly motivated and licensed customer relations representative to join our team at Bindu Verma - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.ResponsibilitiesRespond to customer inquiries and resolve issues...

  • Customer Service Representative

    3 weeks ago

    Princeton, New Jersey, United States CVS Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at CVS Health. As a key member of our customer service team, you will be responsible for providing exceptional support to Aetna Medicaid members and providers through inbound calls.Key ResponsibilitiesAnswer incoming calls and respond to inquiries...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States Bindu Verma Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and concernsDevelop and...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States Dow Jones & Company, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Global Customer Service team at Dow Jones & Company, Inc.As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Princeton Junction, New Jersey, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling phone calls in a fast-paced environment, and working collaboratively with our crew members to...

  • Customer Service Representative

    4 weeks ago

    Princeton, New Jersey, United States Bindu Verma Full time

    About the RoleWe are seeking a highly motivated and licensed individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop and maintain...

  • Customer Service Representative

    6 days ago

    Princeton, New Jersey, United States Bindu Verma Full time

    About Our AgencyWe are a dynamic and growing agency located in Princeton, committed to excellence and personal achievement. Our team is passionate about delivering exceptional service and building strong relationships with our clients.Job SummaryWe are seeking a highly motivated and licensed Customer Relations Representative to join our team. As a key member...

  • Customer Service Representative

    2 weeks ago

    Princeton Junction, New Jersey, United States Domino's Franchise Full time

    Job DescriptionAn ideal Customer Service Representative should be able to handle multiple responsibilities in a fast-paced environment, greet customers in a polite manner, and provide professional assistance. They should also be able to work effectively under pressure and collaborate with the team to achieve goals.Key Responsibilities:Take phone calls and...

  • Customer Service Representative

    3 weeks ago

    Princeton Junction, New Jersey, United States Domino's Pizza LLC Full time

    Company DescriptionJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Domino\u0027s Pizza LLC.Responsibilities* Provide exceptional customer service to our clients* Handle phone calls in a fast-paced environment* Manage multiple responsibilities simultaneously* Greet customers in a polite and professional manner*...

  • Customer Service Representative

    4 weeks ago

    Princeton Junction, New Jersey, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Respond to customer inquiries...

  • Customer Service Representative

    3 weeks ago

    Princeton, New Jersey, United States Synectics Full time

    {"Job Title": "Customer Service Tech", "Job Description": "Key ResponsibilitiesProvide exceptional customer support and troubleshooting services for product-related issues.Collaborate with field personnel to resolve customer complaints and concerns.Apply technical knowledge and creativity to analyze customer problems and develop effective solutions.Document...