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Coffee Shop and Retail Service Specialist
2 months ago
Are you passionate about delivering exceptional service in a vibrant environment?
Pelican Grand Beach Resort is on the lookout for a dynamic and cheerful Coffee Shop and Retail Service Specialist to engage with our guests at our coffee and retail outlets. We seek an individual who enjoys providing top-notch service with a friendly demeanor.
Our team thrives in a lively, diverse atmosphere where collaboration and enjoyment are key to our success.
Key Responsibilities:
- Welcome all visitors with enthusiasm and professionalism.
- Craft and serve a variety of coffee and specialty beverages.
- Promote and sell products in the retail section.
- Prepare and serve delightful ice cream and gelato.
- Ensure all food and beverage items are well-stocked and available.
- Maintain cleanliness and organization throughout the service area during operational hours, including regular sweeping and sanitizing.
- Assist with monthly inventory tasks, including counting, scanning, and restocking items.
Enjoy breathtaking views of the Atlantic Ocean while you work, creating a memorable experience for our guests.
We offer an array of fantastic benefits, including:
- 401K with matching contributions.
- Paid time off for full-time employees.
- Comprehensive health, medical, vision, and dental insurance.
- Significant employee discounts.
- Multiple parking options available.
- One complimentary meal during your shift.
- Various recognition and incentive programs.
- Referral bonuses.
At Pelican, we celebrate our team members' achievements and foster an environment where everyone can thrive. If you are committed to excellence, enjoy bringing joy to others, and have a positive attitude, we would love to have you as part of our family.
Qualifications:
- Proven ability to deliver outstanding customer service consistently.
- Experience in espresso bar service is advantageous but not mandatory.
- 1-2 years of experience in a retail setting is required.
- Capability to lift items weighing up to 20lbs.
- Excellent interpersonal skills.
- Ability to remain composed in a fast-paced environment.
- Flexibility to adapt to varying work hours based on business needs.
- Willingness to learn new recipes and techniques.
- Ability to work effectively as part of a team or independently.
- Basic math skills for transactions.
Pelican Grand Beach Resort is dedicated to fostering a diverse and inclusive workplace. We welcome individuals from all backgrounds and experiences to contribute to our vibrant team.
