Residential Escrow Assistant Leader

3 days ago


Minnetonka, Minnesota, United States First American Full time
About Us:
Watermark Title Agency, a premier Minneapolis title insurance company, is committed to delivering exceptional service to those buying, selling, or refinancing real estate. With a strong partnership with First American, we've been named one of Fortune's 100 Best Companies to Work For for nine consecutive years. Our inclusive culture and people-first approach have led to over 50 regional best places to work recognitions.

Job Description:
This Escrow Assistant role supports our branch/office setting, working closely with the Escrow department to provide customer service and administrative duties. You'll partner with an Escrow Officer to ensure seamless transaction processing and customer satisfaction. This position focuses primarily on residential transactions.

Essential Functions:
* Perform various administrative tasks to gather information and assist in the escrow process
* Duties may include opening orders, inputting closing statement information, preparing documents for closing, and handling complete disbursement and follow-up of all escrow transactions
* Communicate requirements and other information to clients
* Interpret various agreements as they relate to closing and prepare all documents required for transactions

Knowledge and Skills:
* Customer service skills
* Problem-solving skills
* Strong organizational skills
* Knowledge of MS Office suite
* Excellent verbal/written communication skills
* Ability to maintain professionalism and a positive service attitude at all times
* Strong detail orientation
* Knowledge of company and/or client operating systems

Salary:
$60,000 - $75,000 per annum

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