Associate Director Operations Lead

4 weeks ago

New York, New York, United States SEO Full time

Job Summary:

The Associate Director, Operations is a critical leadership role responsible for overseeing the operational systems, processes, and technology across the SEO Scholars program. This position plays a key role in advancing the effectiveness of all operational systems, processes, and technology, including short- and long-term strategy for scaling systems.

Key Responsibilities:

  • Lead, grow, and manage SEO Scholars New York programming on Saturdays, after school, and during the summer for over 900 Scholars in grades 9-12.
  • Oversee all operational systems, processes, and technology across the program.
  • Develop and manage partnerships with external space providers, including public high schools and post-secondary institutions.
  • Manage the relationship and workflow with the New York City Office of Pupil Transportation.
  • Collaborate with the Senior Director to identify and prioritize initiatives that address program-wide opportunities.
  • Manage the goal-setting and quarterly review processes for the High School Scholars Team.
  • Coordinate the Team Meeting Committee and develop systems and documentation to support the planning of monthly High School Scholars Team Meetings.
  • Serve as project manager for cross-departmental projects to ensure timely and effective completion of initiatives.
  • Support the Senior Business Operations Manager in managing all financial operations for the High School Team.
  • Manage the SEO Scholars Emergency Preparedness Plan.

Requirements:

  • Bachelor's degree required.
  • ~4+ years of project management experience leading complex projects involving multiple stakeholders and with senior leadership.
  • ~4+ years of experience managing logistics and operations for a company, school, or nonprofit.
  • ~4+ years of experience managing a team of full-time staff.
  • Excellent project management skills and experience working strategically and collaboratively across cross-functional teams.
  • Data-driven and results-oriented with an unquestionable commitment to high-quality work.
  • Advanced Excel skills and experience working with databases.
  • Experience managing a budget.

What We Offer:

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts.

EEOC Policy:

At SEO, we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world.

Candidates from all communities - including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

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