Parking Operations Supervisor

5 days ago

Tampa, Florida, United States SP Plus Corporation Full time
Job Summary

We are seeking a highly motivated and detail-oriented Parking Operations Supervisor to join our team at SP Plus Corporation. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our parking locations, adhering to company policies and procedures, and providing exceptional customer service.

Key Responsibilities
  • Assist in the management of day-to-day activities of assigned locations, including customer service and conflict resolution.
  • Participate in programs to improve client and customer satisfaction, ensuring a positive experience for all.
  • Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and other hazards.
  • Substitute for any position, if necessary, and have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Customer Service – Maintains positive attitude. Responds to requests for service and assistance.

Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment - Exhibits sound and accurate judgment.

License Requirement - The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

SP Plus Corporation is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP Plus Corporation does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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