Office Support Associate

5 days ago


Milwaukee, Wisconsin, United States Canon Business Process Services Full time
Job Description

We are seeking a skilled Office Service Representative II to join our team at Canon Business Process Services. This role is responsible for handling all mail, packages, and interoffice correspondence, as well as providing administrative support.

Key Responsibilities:
  • Mail and Package Handling: Receive, sort, and deliver incoming mail and packages according to assigned floors and time frames. Wrap, seal, weigh, affix postage, and dispatch outgoing mail and packages in accordance with postal regulations.
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and building relationships.
  • Administrative Support: Organize and distribute supplies to employees, verify and log orders, monitor inventory, and maintain a neat supply area. Provide reception work, including answering telephones, taking messages, and greeting visitors.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 2-5 years of experience working in a mailroom or professional office environment.
  • Skills: Knowledge of metering, weighing, logging, and other shipping procedures. Proficiency in computer skills preferred. Ability to perform routine and complex functions of various equipment and systems.
Working Conditions:

This role requires regular twisting, turning, squatting, bending, reaching, and lifting. May regularly lift and carry up to 20 pounds and move over 50 pounds. May occasionally lift up to 50 pounds. Frequent use of hand and foot controls. May occasionally need to climb stairs.

What We Offer:
  • Competitive Pay: $45,000 - $55,000 per year, based on location and experience.
  • Benefits: Comprehensive training and development programs, employee discounts, and a positive work environment.


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