Contract Support Associate

24 hours ago


Milwaukee, Wisconsin, United States CBRE Full time

Join CBRE Global Workplace Solutions (GWS) and be part of a team that makes real estate a meaningful contributor to organizational productivity and performance.

About the Role

We are seeking a highly skilled Contract Support Associate to join our team in Milwaukee, Wisconsin. As a Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account.

Responsibilities
  • Respond to client inquiries and concerns, ensuring timely and quality service delivery and follow-up to ensure satisfaction.
  • Understand the scope of the contract and ensure that all work is carried out accordingly.
  • Be a financial and operational systems champion, suggesting efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
  • Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
  • Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients.
  • Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
  • Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
  • Deliver monthly reporting support on Contract and Business Unit Reviews.
  • Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
Requirements
  • A High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function.
  • Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Advanced math skills, ability to calculate advanced figures such as percentages, discounts, and markups.
What We Offer
  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits program that supports the mental, physical, emotional, and financial health of you and your family.
  • The opportunity to work with a global leader in the real estate industry.
  • Ongoing training and development opportunities to help you grow in your career.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



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