Food Service Associate
5 days ago
We are seeking a highly motivated and customer-focused Food Runner to join our team at Sushi Masa Lafayette. As a Food Runner, you will play a vital role in creating memorable guest experiences by serving great food and beverage recommendations and delivering exceptional service.
Key Responsibilities- Guest Obsession: Understand and embody our Guest-Obsessed culture, ensuring every guest interaction is positive and memorable.
- Food and Beverage Recommendations: Make informed food and drink recommendations to guests, addressing all menu- and service-related inquiries.
- Guest Satisfaction: Regularly check in with guests, anticipating their needs and ensuring their satisfaction.
- Issue Resolution: Effectively handle guest complaints, listening to concerns, informing a manager, and resolving issues to maintain overall guest satisfaction.
- Competitive Pay
- Flexible Schedules
- Growth Opportunities
A Food Runner at Sushi Masa Lafayette is responsible for delivering unparalleled hospitality to create unforgettable experiences every day. If you are a team player with excellent communication skills and a passion for providing exceptional service, we encourage you to apply today.
Requirements
- Ability to work in a high-volume, fast-paced environment
- Effective listening, understanding, and responding to team member and guest requests in a loud environment
- Coordination and dexterity when using hands to write, pour, and carry multiple items simultaneously
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