Restaurant Operations Manager

4 weeks ago


Cincinnati, Ohio, United States Wendy's Full time
Lead a Team Committed to Excellence

As a General Manager at Wendy's, you will be responsible for leading a team of dedicated individuals who are passionate about delivering exceptional customer experiences. Your primary goal will be to ensure that every customer interaction is positive and memorable, while also driving sales and profit growth for the restaurant.

Key Responsibilities:
  • Manage and motivate a team of Shift Managers and Crew Members to deliver exceptional customer service and maintain high-quality food standards.
  • Develop and implement strategies to increase sales and profit growth, while maintaining a focus on customer satisfaction.
  • Ensure that all restaurant operations are running smoothly, including food preparation, inventory management, and maintenance.
  • Provide coaching and development opportunities to team members to help them grow and succeed in their roles.
  • Collaborate with other restaurant leaders to share best practices and drive business results.

What We Offer:
  • Competitive pay and benefits package, including free meals and uniforms.
  • Opportunities for career growth and advancement within the company.
  • A supportive and inclusive work environment that values diversity and promotes a culture of excellence.
  • Access to training and development programs to help you succeed in your role.
  • A fun and dynamic work environment that is passionate about delivering exceptional customer experiences.

Requirements:
  • Minimum of three to four years of experience in a leadership role, preferably in the food service industry.
  • High school diploma or equivalent required; some college experience or military background a plus.
  • Demonstrated ability to lead and manage operations in a fast-paced environment.
  • Knowledge of food safety procedures and standards.
  • Flexible work availability and willingness to work a variety of shifts, including evenings and weekends.

What We're Looking For:
  • A motivated and results-driven individual who is passionate about delivering exceptional customer experiences.
  • Someone who is able to lead and motivate a team of dedicated individuals to achieve business results.
  • A strategic thinker who is able to develop and implement effective strategies to drive sales and profit growth.
  • A collaborative team player who is able to work effectively with other restaurant leaders to drive business results.


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