Bakery Department Manager

3 weeks ago

Omaha, Nebraska, United States Bakers Food Stores Full time
Job Overview

The Bakery Department Manager will be responsible for leading the bakery team to achieve sales and profit goals while maintaining high-quality products and customer satisfaction.

Key Responsibilities:

  • Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
  • Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.
  • Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
  • Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity & quality.
  • Prepare bakery items including cakes, tortillas, pastries, cookies by shaping/forming, baking, decorating.
  • Maintain display kiosks around bakery by stocking product, rotating product, and marking product with prices
  • Clean and maintain work area.
  • Receive product and stock in freezer, cooler, or supply areas.
  • Operate register when necessary.
  • Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
  • Follow through on implementation of company programs and adherence to company policies & procedures, particularly in the areas of dress code, grooming, food safety, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
  • Provide input on department budgets, goals, & results. Utilize empowerment to maximize department and store sales and profits.
  • Communicate & interact with employees and customers to provide a positive impression.
  • Explain standards of performance to employees and work with them in achieving them. Conduct performance reviews on a timely basis and continually coach associates to improve performance in accordance with direction from store management.
  • Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
  • Assist as needed or assigned on special projects such as periodic inventories, store resets, remodels, catering, weddings, events, etc.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
  • Perform any and all duties as assigned.

Qualifications:

  • Effective written and oral communication skills.
  • Demonstrated aptitude to manage people and organize workloads.
  • Ability to make intelligent decisions quickly.
  • Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
  • Personal initiative and follow through to completion.
  • Strong communication skills and diplomacy when dealing with people.
  • Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department.
  • Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.)
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of bakery products.

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