Bakery Host
6 days ago
Omaha, Nebraska, United States
Nothing Bundt Cakes #248
Full time
Customer Service PositionWe are seeking a friendly and outgoing Customer Service Representative to join our team at Nothing Bundt Cakes #248. As a key member of our bakery team, you will be responsible for providing exceptional customer service, ensuring every guest has an enjoyable experience with us.
About the Role: In this role, you will be responsible for managing the customer experience, preparing orders, and ensuring a seamless experience for our guests. Your primary goal will be to create a welcoming atmosphere, ensuring guests feel valued and appreciated.
Main Responsibilities:
- Provide exceptional customer service by greeting guests, taking orders, and resolving any issues in a timely manner.
- Ensure accurate order preparation, presentation, and delivery to guests.
- Maintain a clean and organized workspace, adhering to company standards.
- Assist with inventory management, stockroom organization, and maintenance of equipment.
- Participate in visual merchandising, maintaining attractive displays and promoting products effectively.
Requirements and Qualifications:
- Previous customer service experience, preferably in a food service environment.
- Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues.
- Able to work flexible hours, including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds, stand for long periods, and move frequently throughout the bakery.
What We Offer:
- $10.50 - $15.00 per hour, based on experience.
- A supportive and inclusive work environment.
- Ongoing training and development opportunities.
- Cake discounts and other employee perks.
- The chance to make a positive impact in our community.