Bakery Host

6 days ago


Omaha, Nebraska, United States Nothing Bundt Cakes #248 Full time
Customer Service Position

We are seeking a friendly and outgoing Customer Service Representative to join our team at Nothing Bundt Cakes #248. As a key member of our bakery team, you will be responsible for providing exceptional customer service, ensuring every guest has an enjoyable experience with us.

About the Role: In this role, you will be responsible for managing the customer experience, preparing orders, and ensuring a seamless experience for our guests. Your primary goal will be to create a welcoming atmosphere, ensuring guests feel valued and appreciated.

Main Responsibilities:

  • Provide exceptional customer service by greeting guests, taking orders, and resolving any issues in a timely manner.
  • Ensure accurate order preparation, presentation, and delivery to guests.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Assist with inventory management, stockroom organization, and maintenance of equipment.
  • Participate in visual merchandising, maintaining attractive displays and promoting products effectively.

Requirements and Qualifications:

  • Previous customer service experience, preferably in a food service environment.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues.
  • Able to work flexible hours, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds, stand for long periods, and move frequently throughout the bakery.

What We Offer:

  • $10.50 - $15.00 per hour, based on experience.
  • A supportive and inclusive work environment.
  • Ongoing training and development opportunities.
  • Cake discounts and other employee perks.
  • The chance to make a positive impact in our community.