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Executive Director of Operations

2 months ago

Madison, Alabama, United States Moe's Southwest Grill Full time

Job Summary:

Moe's Southwest Grill is seeking a highly skilled and experienced General Manager to lead our team. As a key member of our management team, you will be responsible for driving sales growth, ensuring exceptional customer service, and maintaining a safe and efficient work environment.

Key Responsibilities:

  • Drive Sales Growth: Maximize store sales goals by participating in marketing programs and implementing effective sales strategies.
  • Food Safety and Quality: Train, monitor, and reinforce food safety procedures to ensure a clean and safe environment for customers and employees.
  • Customer Service: Provide excellent customer service by maintaining fast, accurate service and addressing customer concerns in a timely manner.
  • Operations Management: Manage food and labor costs, monitor food inventory levels, and order product to ensure efficient operations.
  • Team Leadership: Manage crew member employees to maximize crew retention and develop a positive work environment.
  • Recruitment and Hiring: Interview and hire team members who share our values and are committed to delivering exceptional customer service.

Requirements:

  • Proven track record of success in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Passion for delivering exceptional customer service.