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IT Support Specialist

2 months ago

Clyde, Ohio, United States Titan Technologies Full time
IT Support Technician - A Key Role at Titan Technologies
Job Summary

We are seeking a highly skilled IT Support Technician to join our team at Titan Technologies. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems, software components, and communication tools.


Key Responsibilities
  • Technical Support: Provide timely and effective technical support to employees, including installation, configuration, and troubleshooting of IT systems and software components.
  • Problem Analysis and Resolution: Analyze complex technical problems and develop effective solutions to resolve issues independently.
  • System Maintenance: Perform routine maintenance tasks to ensure the smooth operation of IT systems and software components.
  • Training and Documentation: Develop and deliver training programs to employees on the use and handling of IT systems and software components.
  • Project Implementation: Collaborate with cross-functional teams to implement and test new IT systems and applications.

Requirements
  • Education: Bachelor's degree in Computer Science or equivalent education.
  • Experience: Proven experience in comprehensive IT support and maintenance.
  • Skills: Strong technical skills, excellent communication and customer service skills, and a proactive problem-solving approach.
  • Language: Excellent German language skills, with oral and written English skills a plus.

What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health management and support.
  • Professional Development: Opportunities for professional growth and development as a member of our team.
  • Collaborative Work Environment: A dynamic and collaborative work environment with a team-oriented culture.