Client Service Representative

1 week ago


Universal City, Texas, United States CHRISTUS Health Full time
Job Summary

We are seeking a highly skilled Client Billing Rep to join our team at CHRISTUS Health. As a Client Billing Rep, you will play a critical role in ensuring the smooth operation of our ambulatory services.

Key Responsibilities
  • Assess patients' needs and provide financial counseling, interpreter services, and social services as needed.
  • Receive and direct phone calls from patients and physician offices, prioritizing appointments to foster optimum patient care and efficient utilization of physician's clinical staff.
  • Handle urgent patient care calls and alert providers to emergent patient care symptoms and concerns.
  • Schedule urgent care appointments as needed and directed by physician.
  • Collaborate with insurers to obtain patients' prior-authorizations for procedures and tests as needed.
  • Review and audit billing discrepancy reports and research errors for resolution.
Requirements

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply.



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