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Clinical Administrative Coordinator
2 months ago
At Optum, we strive to deliver care and technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Key Responsibilities:- Manage administrative intake of members
- Collaborate with pharmacies, pharmaceutical corporations, and clinical teams to manage requests for treatment therapies from members
- Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles
- Assist clinical staff with setting up documents/triage cases for Clinical Coverage Review
- Handle resolution/inquiries from members and/or providers
- Conduct financial assistance review needs with patients
- High School Diploma or GED
- 18 years or older
- Must live within 20 miles of Lake Success, NY
- 2+ years of customer service experience
- Experience with MS Word, Excel, and Outlook
- Experience working within the healthcare industry and with healthcare insurance
- Experience working in a hospital, physician's office, or medical clinic setting
- Clerical or administrative support background
- Knowledge of ICD-10 and CPT codes
- Experience with prior authorizations for services performed in office
The hourly range for this position is $32.55 per hour. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
We believe everyone deserves the opportunity to live their healthiest life. Our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.