Installation and Service Specialist
4 days ago
Job Title: Installation and Service Specialist
Location: Yakima, WA (Travel Required)
Company: Kemp's Machine Co., Inc.
About Us: At Kemp's Machine Co., Inc., we pride ourselves on our commitment to quality, innovation, and ethical business practices. We are a leader in providing top-tier integration, fabrication, and welding solutions, and we are looking for a dedicated Installation and Service Specialist to join our dynamic team. If you're passionate about precision, professionalism, technology, and continuous learning, we want to hear from you.
Position Overview: As an Installation and Service Specialist at Kemp's Machine Company, you will play a crucial role in the successful installation and post-install service of our products. This position requires high technical demands and precision. An installation and service specialist plays a critical role in the optimal functioning and maintenance of complex machinery and equipment. This position is critical for ensuring that all operational equipment is in a state of readiness and capable of performing its necessary tasks. The specialist's ability to troubleshoot, maintain, and repair equipment directly impacts operational efficiency, system reliability, and the overall productivity of the organization.
Key Responsibilities:
- Reading, interpreting, and understanding layout and installation drawings and specifications.
- Conducting regular maintenance checks and scheduling repairs as needed.
- Troubleshooting equipment and diagnosing faulty operation.
- Implementing preventative maintenance measures to enhance equipment longevity.
- Replacing damaged or obsolete components in machinery.
- Collaborating with other team members to enhance system performance.
- Documenting and maintaining records of inspections, repairs, and maintenance activities.
- Performing installations of fabricated and welded components and machinery with precision and adherence to specifications.
- Working directly with customers to identify and resolve any issues that may arise during or after installation.
- Traveling up to 40% of the time to customer sites, including international destinations, to conduct installations and obtain factory certifications.
- Communicating effectively with customers to provide clear instructions and resolve any problems.
- Accepting and integrating constructive feedback to continuously improve performance and skills.
- Ensuring compliance with all health and safety regulations in the workplace.
- Maintaining accurate records of installations, including time logs, materials used, and any issues encountered.
- Experience and knowledge of low-voltage electrical systems a plus but not required.
Qualifications:
- Experience: Proven experience in fabrication and welding, with a strong track record in successful equipment installations.
- Skills: Excellent attention to detail, organizational skills, and the ability to manage time efficiently.
- Independence: Ability to work well independently and handle tasks with minimal supervision.
- Travel: Willingness to travel up to 40% of the time, including international travel.
- Must possess a valid passport
- Communication: Strong communication skills, both verbal and written, to interact effectively with customers and team members.
- Learning: Openness to learning new techniques and technologies, including obtaining factory certifications from our esteemed partners.
- Ethics: Demonstrated commitment to honesty, hard work, and high ethical standards.
Why Join Us?
- Professional Growth: Opportunity to gain factory certifications from leading vendors abroad and expand your skills.
- Dynamic Work Environment: Engage in diverse projects and travel to exciting locations.
- Ethical Culture: Be part of a company that values integrity, dedication, and high ethical standards.
- Benefits:
- Paid Holidays
- Medical Insurance
- Dental Coverage
- IRA Plan
- Vacation
How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and interest in the position.
Kemp's Machine Co., Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Kemp's Machine Co., Inc. and become a key player in our team dedicated to excellence and innovation. We look forward to your application.
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