Fresh Food Retail Supervisor

6 days ago

Farmington, Michigan, United States Harps Food Stores, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Produce Manager to join our team at Harps Food Stores, Inc. As a key member of our retail operations team, you will be responsible for leading the produce department to deliver exceptional customer experiences and drive business growth.

Key Responsibilities
  • Department Operations: Manage the daily operations of the produce department, including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
  • Replenishment and Inventory: Manage replenishment and inventory processes, including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
  • Merchandising and Sales Floor Standards: Manage merchandising and sales floor standards, including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
  • Fresh Food Preparation and Production: Manage fresh food preparation and production, including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
  • Safety and Risk Management: Monitor, manage and be responsible for the department's execution of all employee, customer and equipment safety programs, standards and training requirements. Proactively manage and monitor the department's potential risk liability and take immediate action to avoid any negative consequences.
  • Team Leadership: Lead and develop a high-performing team by providing coaching, training, and resources to ensure excellent customer service and sales results.
  • Customer Service: Anticipate and recognize customer needs, exceed customer expectations, and use customer information to improve products and services.
  • Communication and Collaboration: Communicate effectively with team members, customers, and other departments to ensure seamless operations and achieve business objectives.
Requirements
  • Education: High school diploma or G.E.D. equivalent.
  • Experience: Prior supervisory experience, preferably in a retail environment.
  • Schedule: Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Communication: Ability to communicate clearly and concisely, both orally and in writing.
  • Physical Demands: Ability to move, lift, carry, and place merchandise and supplies weighing less than or equal to 60 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching, and twisting with or without bearing weight.

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