Part-Time Head of Operations

4 weeks ago


Boston, Massachusetts, United States Federal Reserve Bank Full time
Job Summary

As a key member of the Federal Reserve Bank team, the Part-Time Head of Operations will play a critical role in promoting sound growth and financial stability in New England and the nation. This position will oversee all units within the operation, ensuring adherence to custody controls, Treasury policies, Bank and department policies and procedures, and effective and timely responses to problems.

Key Responsibilities

* Establish and maintain high-quality procedures to ensure they continue to meet our requirements and other business drivers.
* Performance/Quality Management: Provides leadership to operations management to ensure we are meeting all cost, productivity, and quality targets through analysis and collaboration. Drives innovation while managing risk.
* Stakeholder Management: Assumes a leadership role in the Cash business by providing project leadership and support for local and System initiatives. This entails leading cross-functional meetings, providing contextual leadership, and maintaining regular contact with key stakeholders, such as FedCash Services, FedCash Technical Services, the Board, and key customers.
* Talent Management: Hire, train, coach, and develop a high-performing work team. Develop business objectives and development plans that align with Bank and System objectives. Conduct performance reviews and communicate salary actions. Ensure meaningful reviews are timely administered across the operation.

Requirements

* Knowledge and experience normally acquired through, or equivalent to, the completion of a degree in business or related discipline, and a minimum of 10-15 years of related experience.
* Requires advanced knowledge of the principles and practices within operations management.
* Strong knowledge required in project management methods and risk analysis.
* Recognizes the underlying issues in complex information and identifies relationships among issues to achieve excellence in analytical thinking and policy contributions.
* Operational excellence in providing services and deliverables, meeting commitments, and attaining compelling business results.
* Strong relationship-building skills and customer focus to establish and manage relationships with all stakeholders.
* Motivates and manages staff and team efforts to perform at the highest level.

About the Federal Reserve Bank

The Federal Reserve Bank is committed to a diverse and inclusive workplace and to providing equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service. All employees assigned to this position will be subject to FBI fingerprint/criminal background and Patriot Act/Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

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