Customer Service Ambassador

1 day ago


Jamestown, North Dakota, United States H&R Block Full time

Job Overview: As a member of our team at H&R Block, you will be responsible for delivering exceptional client experiences. This role is ideal for individuals who are passionate about helping others and possess excellent communication skills.

Key Responsibilities:

  • Answer phone calls and greet clients in a friendly and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Ensure all client needs are met during service, both in-person and virtually.
  • Maintain a clean and organized workspace with team members.
  • Perform other duties as assigned.

Requirements:

  • Experience working in a fast-paced environment.
  • Previous experience in a customer service environment.
  • Ability to multitask.
  • Strong organizational and time-management skills.
  • Proficiency in Microsoft Office.

About Us:

H&R Block is committed to building a connected culture where everyone feels safe to bring their authentic self to work. We strive to create an environment where our associates can grow and thrive, and we're excited to have you join our team.



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