Experienced Retail Supervisor

7 hours ago


Truckee, California, United States Vail Resorts Full time
Job Summary:

As a key member of our retail team, the Experienced Retail Supervisor will be responsible for directing the day-to-day routine work of a larger group of associates, or is a key holder in a smaller store. This role requires a strong focus on maintaining business standards, increasing decision-making authority, and acting as manager-on-duty in the absence of other management presence.

Responsibilities:

Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service

Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service

Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation

Assist the Store Manager in communicating company values and goals to the employees

Assist the Store Manager in monitoring and controlling a daily payroll budget

Manage inventory control and meet or exceed inventory goals

Remain current on new industry products and trends; demonstrate knowledge of products

Protect company assets through loss prevention techniques

Create a rewarding environment in which to work, generate a team atmosphere

Requirements:

2 years of retail experience, preferably within the outdoor industry - required

Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required

Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required

Commitment to providing exceptional customer service to our guests

Self-motivated with the ability to multi-task

Ability to work a flexible schedule; including nights, holidays and weekends - required

Supervisory experience - preferred

Snowsports background - preferred

About Vail Resorts:

Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver's Front Range and the San Francisco Bay Area

As a Vail Resorts employee, you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world's most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:

Ski and snowboard pass to our world-class resorts; including Northstar, Heavenly, and Kirkwood

Employee discounts at our retail stores

Excellent training and professional development

Employee Assistance Program (EAP)

Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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