Shift Leader

6 hours ago


Willowbrook, California, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead our team and deliver exceptional customer service. As a Shift Leader, you will be responsible for managing daily operations, ensuring high-quality food and service, and maintaining a positive work environment.

Key Responsibilities:
  • Lead and motivate team members to achieve sales and customer satisfaction goals
  • Manage daily operations, including inventory, scheduling, and cash handling
  • Ensure compliance with health and safety standards, as well as company policies and procedures
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with other team members to achieve business objectives and improve store performance
Requirements:
  • 1+ year of supervisory experience in a fast-paced restaurant or retail environment
  • Strong leadership and communication skills
  • Ability to work in a team environment and adapt to changing situations
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
  • Competitive hourly rate
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible scheduling and opportunities for career growth

Potbelly is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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