Luxury Guest Experience Specialist
3 days ago
Job Overview
">We are seeking a highly skilled Luxury Guest Experience Specialist to join our team at The Ritz-Carlton Naples. As a key member of our hospitality staff, you will play a vital role in delivering exceptional guest experiences and ensuring that every stay with us is nothing short of unforgettable.
">About the Role
">The successful candidate will be responsible for managing the honor bar, ensuring its cleanliness and inventory accuracy, and responding to guest requests in a timely and professional manner. You will work closely with hotel management to address any operational issues and maintain an organized restocking process.
">Key Responsibilities
">- ">
- Inventory and restock honor bar supplies, including snacks and beverages, as needed.">
- Maintain the cleanliness and appearance of each honor bar, adhering to company standards.">
- Utilize software and handheld devices to record sales and take inventory, ensuring accurate tracking and reporting.">
- Prepare and push restocking carts to floors where rooms are ready for inventory.">
- Respond promptly to guest requests and resolve any issues related to the honor bar operation.">
- Communicate effectively with hotel management to address any operational concerns or questions.">
Requirements
">- ">
- A high school diploma or equivalent required.">
- No prior experience necessary; we provide comprehensive training to ensure your success.">
- Ability to stand, sit, or walk for extended periods, move objects weighing less than 25 pounds, and perform other reasonable job duties as requested.">
- Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.">
- Basic math skills and ability to accurately count and manage inventory.">
- Physical stamina to meet the demands of a fast-paced hospitality environment.">
Benefits
">As a Luxury Guest Experience Specialist with Marriott International, you can expect a competitive salary range of $22,500 - $30,000 per year, depending on experience. We offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and opportunities for career advancement within our global portfolio of brands.
">About Us
">At Marriott International, we believe in empowering our associates to deliver exceptional guest experiences and create lifelong memories. Our culture is built on a foundation of respect, empathy, and inclusivity, and we are committed to attracting and retaining top talent who share our values. Join our team and become part of a global community that values diversity, equity, and inclusion.
">Salary Range
">$22,500 - $30,000 per year, depending on experience.
">Location
">The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108.
">Language Code
">en
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