Assistant General Manager

4 weeks ago


New Rochelle, New York, United States Goldfish Swim School Full time
Job Title: Assistant General Manager

Goldfish Swim School is seeking an experienced and motivated Assistant General Manager to join our team at our New Rochelle location. As a key member of our leadership team, you will play a vital role in ensuring the success of our swim school operations.

Responsibilities:
  • Assist in managing day-to-day operations according to Goldfish Swim School standards.
  • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance.
  • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training.
  • Provide training and guidance in sales and marketing initiatives.
  • Assist in maintaining retail and vending operations.
  • Support private party operations to ensure adherence to operational procedures.
  • Familiarize yourself with scheduling and administrative software to optimize facility operations.
  • Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols.
  • Participate in employee engagement activities to foster a positive workplace culture.
  • Support implementation of Emergency Action Plans and safety procedures.
Requirements:
  • College degree preferred.
  • 3 years of leadership experience at the supervisory level.
  • Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
  • Experience with Customer Relationship Management (CRM) software and sales tracking.
  • Experience with payroll systems and employee scheduling software.
  • Excellent leadership, communication, and interpersonal skills.
  • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community.
  • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun).
  • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm).
  • Must pass background examinations (included with training).
Benefits:
  • 401(k)
  • Health insurance
  • Employee discount
  • Flexible schedule
  • Paid time off

Goldfish Swim School is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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