Customer Experience Specialist

3 weeks ago


Washington, United States T-Mobile Full time

**About the Role**

T-Mobile is seeking a skilled Customer Experience Specialist to join our team in Washington D.C. As a Mobile Associate, you will be responsible for providing exceptional customer service and ensuring customers have an outstanding shopping experience.

Main Responsibilities:

  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology.
  • Perform side-by-side selling to find personalized solutions beyond basic devices.

**What We Offer:**

  • A competitive salary of $45,000 - $60,000 per year.
  • The opportunity to work with cutting-edge technology and innovative products.
  • Ongoing training and development to enhance your skills and knowledge.


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