Assistant General Manager

3 hours ago


Woodinville, Washington, United States Gold's Gym Washington Full time
Job Overview

We're seeking a highly motivated and experienced Assistant General Manager to join our team at Gold's Gym PNW. As a key member of our leadership team, you will play a critical role in ensuring the smooth operation of our gym and providing exceptional customer service to our members.

Key Responsibilities
  • Membership Growth: Develop and implement strategies to drive membership growth and retention, including conducting tours, providing exceptional customer service, and promoting our gym's services and amenities.
  • Team Management: Assist the Club Manager in managing the gym's operations, including scheduling, staff development, and performance management.
  • Marketing and Events: Collaborate with the Club Manager to plan and execute marketing campaigns, events, and promotions to drive membership growth and engagement.
  • Customer Service: Provide exceptional customer service to our members, including responding to concerns, resolving issues, and ensuring a positive member experience.
Requirements
  • Leadership Experience: Proven leadership experience in a fitness or customer service environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with members, staff, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and resolve issues in a timely and effective manner.
  • Technical Skills: Proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • Competitive Salary: $17 - $19 per hour.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within our company.
  • Benefits: Generous paid time off, Gold's Gear at a discount, and FREE gym access.


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