Quality Assurance Manager

2 days ago


Monroe, North Carolina, United States CPS Full time
Quality Assurance Manager

CPS is seeking a highly skilled Quality Assurance Manager to join their team. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and services meets the highest standards.

Key Responsibilities:
  • Develop and implement quality programs to ensure compliance with ISO9001 regulations
  • Manage quality metrics, complaint resolution, and customer inquiries
  • Assist in the development of operating manuals and procedural documents
  • Respond to customer inquiries and facilitate the completion of product-related documentation
  • Travel to China and/or accompany Sales Reps to key customer sites
  • Prepare US and European Union SDS and labels compliant with GHS regulations
  • Interpret Federal Register and use of CFR as it applies to chemical regulations
  • Understand EPA processes such as Pesticide Registration and CDR reporting
  • Act as point person for all customer auditing requests, following through to CAPA completion and audit close
  • Monitor and assist customer contact for all product issues related to complaints, claims, and product returns
  • Troubleshoot chemical processes for complaint resolution
  • Knowledge of GMP as it relates to production and office environments

About CPS:

CPS is a well-established contract manufacturer that promotes diversity, honesty, and sustainability. We offer amazing benefits and a dynamic work environment.



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