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IT Service Delivery Coordinator

2 months ago


Boston, Massachusetts, United States Axiom Technologies Full time

Axiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service and support to our clients.

Job Summary:

We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate support to end-users within our desktop computing environment.

Key Responsibilities:

  • Provide technical support and troubleshooting for desktop computers, laptops, and peripherals
  • Install and configure hardware and software, including operating systems and applications
  • Perform routine maintenance and upgrades to ensure optimal system performance
  • Collaborate with internal teams to resolve technical issues and improve service delivery
  • Develop and maintain knowledge of new technologies and trends in the IT industry

Requirements:

  • 2+ years of experience in a similar role
  • Excellent technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and PC/Laptop hardware
  • Strong analytical and problem-solving abilities
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Preferred Qualifications:

  • Experience with Active Directory, Exchange, and SCCM
  • Knowledge of Apple OS and mobile devices
  • Basic knowledge of SOE and group policies

What We Offer:

Axiom Technologies offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume for consideration.