Hardware Reliability Engineer

2 weeks ago


Kirkland, Washington, United States ServiceNow Full time
Company Overview

ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.

Job Description

This position reports to the Manager, Hardware Reliability Engineering. As a Hardware Reliability Developer, you will be responsible for building hardware-specific tools that scale systems through automation and evolve ServiceNow's infrastructure to improve reliability and performance.

Key Responsibilities
  • Develop hardware-specific tools that automate system scaling and improve reliability
  • Collaborate with external hardware partners to create innovative solutions
  • Build and maintain documentation on hardware-related topics
  • Work closely with operations teams to develop cross-team solutions
Requirements
  • 2+ years of relevant work experience
  • Proven problem-solving skills
  • Experience with Unix/Linux operating systems and networking
  • 2+ years of experience with enterprise-class server systems and remote access management devices
  • 2+ years of experience with shell scripting and Python, including programming against RESTful APIs
  • Bachelor's degree in Computer Science or related field
  • Excellent communication, conflict management, and interpersonal skills
What We Offer

ServiceNow offers a competitive salary, equity, variable compensation, and benefits. We also offer a flexible work environment, opportunities for professional growth, and a commitment to diversity and inclusion.



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