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Assistant Store Manager
2 months ago
Job Summary
The Assistant Store Manager is a key leadership role at BJ's Wholesale Club, responsible for overseeing specific areas of the club, including Operations, Merchandising, Member Services, or Perishables. As a leader of the entire club, the Assistant Store Manager provides direction, oversight, and validation of company expectations and initiatives.
Main Responsibilities
- Maintains an understanding of club policies and procedures across all areas of the club, providing leadership and direction to all departments within the club.
- Collaborates with other Assistant Managers to assess Team Member performance, provide actionable feedback, and develop talent, assisting in hiring and training and administering corrective action as needed.
- Evaluates departmental performance using company reporting programs and makes operational decisions to maximize sales, profits, and performance.
- Responsible for the effective communication of departmental activities to club Team Members, club management, and club support teams.
- Performs Club Self Audits and control procedures to measure compliance with club policies and procedures.
- Ensures operational processes are consistently followed in the highly controlled areas of receiving, asset control, human resources, and cash office.
- Continually monitors customer service levels and ensures a positive service experience is delivered to all Members.
- Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans, and P&L to identify profit opportunities.
- Responsible for the proper maintenance and working order of the building, equipment, furniture, and fixtures within the club.
Requirements
- Knowledge of store operations, receiving, asset control, maintenance, human resources, and cash office procedures required.
- Basic computer knowledge (MS Word, MS Excel, Email) required.
- High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience is preferred.
- Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
- Open shift availability required.
- At least 18 years of age.
Working Conditions
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
- Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.
- Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.