Telecom Customer Care Representative
7 days ago
Are you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and customer-focused Telecom Customer Care Representative to join our team.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Upsell and cross-sell products and services to customers
- Meet or exceed sales and customer satisfaction targets
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic computer skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and commission structure
- Opportunities for career advancement and professional growth
- Comprehensive training program to help you succeed in your role
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About MCI Careers:
MCI Careers is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and helping our clients achieve their business goals. Our team is passionate about making a difference in the lives of our customers and clients, and we are seeking like-minded individuals to join our team.
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