Network Support Specialist
1 week ago
This position involves providing technical support for network-related issues, ensuring seamless connectivity and minimizing downtime. As a Network Support Specialist, you will be the first point of contact for users experiencing network problems.
Key Responsibilities:
- Investigate and resolve network-related issues in a timely manner
- Collaborate with the backend support team to ensure effective issue resolution
- Communicate complex technical information to non-technical stakeholders
- Travel to client sites as required to provide on-site support
About the Role:
We are seeking an experienced Telecoms Field Engineer to join our team. As a key member of our infrastructure team, you will play a critical role in maintaining the integrity of our network.
Requirements:
- Minimum 5+ years of experience in field services
- Strong understanding of IT and telecom concepts, including IP Address, Hostname, DHCP, and Microsoft Windows
- Able to explain technical information to non-technical stakeholders
- Experience working in a fast-paced environment with multiple priorities
Benefits:
We offer a competitive salary range of $70,000 - $100,000 per annum, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, retirement plan, and paid time off.
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