Network Support Specialist

1 week ago


Bethany, Oklahoma, United States H R PUNDITS INC Full time
Job Overview

This position involves providing technical support for network-related issues, ensuring seamless connectivity and minimizing downtime. As a Network Support Specialist, you will be the first point of contact for users experiencing network problems.

Key Responsibilities:

  • Investigate and resolve network-related issues in a timely manner
  • Collaborate with the backend support team to ensure effective issue resolution
  • Communicate complex technical information to non-technical stakeholders
  • Travel to client sites as required to provide on-site support

About the Role:

We are seeking an experienced Telecoms Field Engineer to join our team. As a key member of our infrastructure team, you will play a critical role in maintaining the integrity of our network.

Requirements:

  • Minimum 5+ years of experience in field services
  • Strong understanding of IT and telecom concepts, including IP Address, Hostname, DHCP, and Microsoft Windows
  • Able to explain technical information to non-technical stakeholders
  • Experience working in a fast-paced environment with multiple priorities

Benefits:

We offer a competitive salary range of $70,000 - $100,000 per annum, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, retirement plan, and paid time off.



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