Customer Service Representative

1 week ago


Parsons, Kansas, United States BFS Companies Full time

Job Summary:

The Customer Service Representative is a key role at BFS Foods, responsible for delivering exceptional customer service to our valued customers.

Key Responsibilities:

  • Collaborate with colleagues to achieve a productive and efficient work environment.
  • Work for up to eight hours, standing for extended periods.
  • Read, understand, write, and communicate effectively in the English language.
  • Perform mathematical calculations when completing store forms.
  • Verify customer identification and pricing of merchandise.
  • Lift, carry, and push up to 50 pounds, including milk cartons and soft drink containers.
  • Stock shelves and coolers, and retrieve merchandise for customers.
  • Tolerate exposure to cleaning products and sanitizing solutions.
  • Clean windows, change gas price signs, sweep and mop floors, dust shelves, and remove trash.
  • Clean the parking lot and grounds surrounding the store.
  • Work in a cooler for up to 45 minutes at a time, with temperatures between 36-40 degrees.
  • Work in a freezer for up to 10 minutes at a time, at a temperature of 0 degrees.
  • Develop skills to learn and work on a computer.

Work Schedule:

The Customer Service Representative position is an hourly role. The work schedule will be determined by store management, with no guaranteed number of hours per week. This position may be full-time or part-time, requiring flexibility to work any scheduled shift.

Additional Responsibilities:

Perform other duties as required or assigned by management.



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