Full-Time Customer Service Position in Ville Platte

3 weeks ago


Ville Platte, Louisiana, United States American Cash Advance Company Full time

We are looking for a highly skilled and motivated Customer Service Representative to join our team at American Cash Advance Company. This is a fantastic opportunity to build a career in customer service and work with a dynamic team.

Estimated Salary: $42,000 - $52,000 per year (based on location and experience)

About the Job

This is a full-time position that requires a high level of professionalism, attention to detail, and excellent communication skills. As a Customer Service Representative, you will be the primary point of contact for our customers, providing support and assistance with their financial needs.

Your primary responsibilities will include:

  • Building exceptional customer relationships
  • Marketing to gain new customers
  • Reviewing accounts for accuracy and needed updates
  • Funding loans
  • Collections
  • Customer acquisitions
Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Math Skills: including the ability to count money
  • Social Skills: including the ability to engage & interact professionally
  • Problem-Solving Skills: including the ability to negotiate payment terms
  • Communication Skills; including the flexibility to work with different personalities
  • Computer Skills: ability to use computer programs required to process day to day transactions
  • Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork
  • Organization Skills: including the ability to utilize filing systems
Benefits

American Cash Advance Company offers a comprehensive benefits package, including:

  • Health Insurance (up to 80% of premiums paid by company)
  • Dental, Vision, Life, Long & Short-Term Disability insurance
  • 401K plan
  • Paid Holidays
  • Paid Vacations
  • Paid All-Purpose Time Off
  • Paid Training
  • Advancement Opportunity
  • Unlimited Earning Potential


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