Customer Service Representative
3 weeks ago
We are seeking a talented and motivated Customer Service Representative to join our team at American Cash Advance Company. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.
Estimated Salary: $35,000 - $45,000 per year (based on location and experience)
About the JobThis is a full-time position that requires a high level of professionalism, attention to detail, and excellent communication skills. As a Customer Service Representative, you will be the primary point of contact for our customers, providing support and assistance with their financial needs.
Your primary responsibilities will include:
- Building exceptional customer relationships
- Marketing to gain new customers
- Reviewing accounts for accuracy and needed updates
- Funding loans
- Collections
- Customer acquisitions
To be successful in this role, you will need to possess the following skills and qualifications:
- Math Skills: including the ability to count money
- Social Skills: including the ability to engage & interact professionally
- Problem-Solving Skills: including the ability to negotiate payment terms
- Communication Skills; including the flexibility to work with different personalities
- Computer Skills: ability to use computer programs required to process day to day transactions
- Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork
- Organization Skills: including the ability to utilize filing systems
American Cash Advance Company offers a comprehensive benefits package, including:
- Health Insurance (up to 80% of premiums paid by company)
- Dental, Vision, Life, Long & Short-Term Disability insurance
- 401K plan
- Paid Holidays
- Paid Vacations
- Paid All-Purpose Time Off
- Paid Training
- Advancement Opportunity
- Unlimited Earning Potential
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