Network Systems Technician

3 weeks ago


Cypress, California, United States Applied Research Associates Full time
Technical Requirements

To succeed in this role, you must have a solid foundation in desktop/laptop and server support, as well as experience with Windows operating systems and related applications. You should be proficient in troubleshooting and resolving technical problems, and have excellent communication and teamwork skills.

Responsibilities
  • Provide technical support and assistance to end-users on various issues, including PC hardware and software problems.
  • Support a small Windows server environment, ensuring efficient network operations and data security.
  • Identify, research, and resolve technical problems, utilizing excellent troubleshooting skills and knowledge of IT systems.
Requirements
  • High school diploma or equivalent; minimum of six (6) years of relevant experience in desktop/laptop and server support.
  • Excellent customer service skills, time management skills, and attention to detail.
Preferred Qualifications
  • Experience with Windows Server 2012 and above, Microsoft 365 office applications, Veeam backup software, Cisco VoIP phone administration, VMWare vSphere virtualization, and MCSE, A+, Net+, Security+ certifications.
  • Bachelor's degree in MIS, CS, or other IT-related field, DoD experience, understanding of IT security best practices, and Secret Security Clearance – Active or Inactive.
Salary Range

$52,000-$62,000 per year, dependent upon education and experience.


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