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Hotel Housekeeper

2 months ago

Airway Heights, Washington, United States Spokane Tribe Casino Full time
Job Summary

This position is responsible for maintaining the cleanliness and organization of hotel rooms and public areas. The successful candidate will be responsible for distributing linens, towels, and room supplies, restocking room and floor storerooms, and maintaining a positive and hospitable demeanor.

Key Responsibilities
  • Stocking and Restocking: Stock room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart.
  • Maintenance and Repair: Maintain equipment such as vacuum and cleaning equipment, empty vacuum cleaner bag as necessary, and report maintenance problems.
  • Supply Management: Notify supervisor when shortage of supplies is noticed, remove trash and dirty linens from room attendant's carts, and replenish supply storerooms in the hotel.
  • Housekeeping and Cleaning: Spot clean walls, carpets, light fixtures, and room attendant carts at the end of the day, and maintain shelf organization in the storerooms.
  • Security and Safety: Maintain security of keys and hotel as assigned, take corrective action where required to improve safety of work areas, and observe and report damage of hotel property.
  • Guest Services: Deliver special request items such as cribs to guest rooms, and perform other duties as assigned.
Requirements
  • Adaptability: Must have the ability to adapt to different situations and change in work processes to accommodate guest needs.
  • Communication: Demonstrate good communication skills, both written and verbal, and read, write, and speak English with general working fluency.
  • Teamwork: Interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Physical Demands: Must be able to physically access all areas of the property, drive areas with or without reasonable accommodation, and lift, move, push or pull up to 50+ pounds.
Working Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The successful candidate will be able to maintain composure under pressure, consistently meet deadlines, and work in a fast-paced, time-demanding, and busy environment.